1. Introduction
This Privacy Policy describes how RK Textile ("we," "us," or "our") collects, uses, stores, and protects information when you use the TaskFlow mobile application ("TaskFlow" or "the Application"). By using TaskFlow, you agree to the practices described in this policy.
RK Textile is committed to protecting your privacy. We designed TaskFlow with data minimization in mind — we only collect information that is necessary to provide and improve the service.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create a TaskFlow account, we collect your email address and a display name for authentication and personalization purposes.
- Task Data: The tasks, lists, labels, and workspace content you create within the application are stored to provide synchronization and backup services.
- Support Requests: If you contact our support team, we collect the information you provide in your message to resolve your inquiry.
2.2 Information Collected Automatically
- Device Information: We collect basic device information such as device model, operating system version, and unique device identifiers to ensure compatibility and troubleshoot technical issues.
- Usage Data: We collect anonymized usage statistics such as feature usage frequency and session duration to improve the application experience. This data is not linked to your identity.
- Crash Reports: If the application crashes, we collect diagnostic data to identify and fix bugs. Crash reports do not contain your personal task content.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain the TaskFlow application and its features.
- To synchronize your tasks and data across your devices.
- To authenticate your identity and secure your account.
- To respond to your support requests and communication.
- To analyze anonymized usage patterns to improve application performance and user experience.
- To send important service-related notifications such as security alerts or policy updates.
4. Data Storage and Security
Your task data is encrypted both in transit (using TLS) and at rest on our servers. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction.
While we take reasonable precautions to protect your data, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:
- Service Providers: We may engage trusted third-party services (such as cloud hosting providers) that assist us in operating the application. These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request from a government authority.
6. Children's Privacy
TaskFlow is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information promptly.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate information.
- Request deletion of your account and associated data.
- Withdraw consent for data processing where applicable.
To exercise any of these rights, please contact us at support@rktextileclub.com.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain certain information for legal or regulatory purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the application and updating the "Last updated" date at the top of this page. Your continued use of TaskFlow after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: